FAQ - Texas Protax

FAQ



Harris county Tax office

Click HERE to get all the information you may need for Harris county properties.

Williamson County Tax Office

Click HERE to get all the information you may need for Williamson County properties.

Hays county Tax Office

Click HERE to get all the information you may need for Hays county properties.

How much does your service cost?

Texas Protax collects one fee at the end of year. The fee is based on our performance. For residential properties, our fee collected at the end of the year is the greater of three fee scenarios:

  • The taxable reduction fee is based off of 40% of actual tax dollar savings.
  • For properties with exemptions (EX: Homestead), there is a market value reduction fee calculated IF the market value is reduced but doesn’t beat the capped value ($2.50/$1k value reduction).
  • The minimum fee is $50/parcel.

For commercial properties, our fee collected at the end of the year is the greater of three scenarios.

  • The taxable reduction fee is based off of 33.33% of actual tax dollar savings.
  • For properties with exemptions (EX: Circuit Breaker), there is a market value reduction fee calculated IF the market value is reduced but doesn’t beat the capped value ($2.50/$1k value reduction).
  • The minimum fee is $50/parcel.

Travis County Tax Office

Click HERE to get all the information you may need for Travis County properties.

Will you help me with the exemptions I qualify for?

Great news — most counties now offer easy-to-use online applications for property tax exemptions, making the process more accessible than ever. If your property is eligible, our team is available to help answer questions and point you in the right direction to make sure you’re on track with the exemptions that may apply to you.

While we’re happy to advise and support you through the process, please note that we are not legally allowed to submit applications, provide your driver’s license, or sign on your behalf.

There is no fee to file exemption applications — and gaining this knowledge can lead to real savings. Helpful links to file are below.

Travis: https://traviscad.org/homesteadexemptions
Williamson: https://www.wcad.org/online-exemption-information/
Harris: https://hcad.org/hcad-online-services/homestead/
Hays: https://forms.hayscad.com/?_gl=1*1jss1x5*_ga*MTUzMDAzODI4MS4xNzQyOTI4MTQx*_ga_VRLG3ELS2Q*MTc0NDkyMDcwMS4xMy4xLjE3NDQ5MjA3MjMuMC4wLjA.#/a/form/HomesteadExemption/new

What are exemptions?

An exemption removes part or all of your property value from taxation on qualified properties.

Do I need to sign anything for you to represent me again next year?

Our agreements as we send them out are continuous until you notify us in writing that you no longer need our representation. Most of our agreements provide that we file protest on your behalf every year and will do so automatically so you don’t miss the deadline.

Who gets my tax bill?

Texas Protax does not receive your tax bill or any communications from the Tax Office. Our authority to represent you only extends to the Appraisal District and their communications. Your tax bill will be mailed to the same address that it has in previous years. Tax bills are mailed to whomever is responsible for paying the actual bill. If you do not receive a tax bill in the mail, it is still your responsibility as a property owner to find out how much you owe and pay it by the January 31st deadline – but we are happy to assist you! Tax bills are all available to be viewed and paid online at your county’s Tax Assessor Collector’s website. Find yours here.

Can I deduct your fee on my tax return?

Consultant fees are eligible to be deducted from your federal income taxes on income-producing properties only.